Shortell & Kaluzny's Health Care Management 7/e [Burns/Bradley/Weiner] 9781305951174

Confidence. Leadership skills. Insights from health care pros. To manage health care organizations, you need it all. SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR was written by a “who’s who” of experts to prepare you to lead in the modern age. Exposing the issues health care organizations face every day, the authors challenge you to step up, take a position, and act using the skills you’re building in your course. This book also packs the newest research, public policies, government regulations, payment models, key procedures and more into every page - so you’re ready to take charge of the situation no matter what comes your way.

頁數：464
版次：第7版
年份：2020年
規格：平裝/彩色
ISBN：9781305951174

PART I: INTRODUCTION
1. Delivering Value: The Global Challenge in Health Care Management
2. Leadership and Management: A Framework for Action
PART II: MICRO PERSPECTIVES
3. Organization Design and Coordination
4. Motivating People
5. Teams and Team Effectiveness in Health Services Organizations
6. Communication
7. Power, Politics, and Conflict Management
8. Complexity, Learning, and Innovation
9. Improving Quality in Health Care Organizations (HCOs)
PART III: MACRO PERSPECTIVES
10. Strategy and Achieving Mission Advantage
11. Managing Strategic Alliances: Neither Make Nor Buy but Ally
12. Health Policy and Regulation
13. Health Information Technology and Strategy
14. Consumerism and Ethics
15. The Globalization of Health Care Delivery Systems
Appendix Acronyms